Troubleshooting
- Overview
- Troubleshooting
Upload Issues
"File too large" Error: Maximum file size is 20MB per audio file Compress large files using audio editing software Split long recordings into shorter segments " ...
Playback Issues
Audio Won't Play: Check that your device volume is turned up Try a different browser (Chrome, Firefox, Safari recommended) Ensure audio file uploaded correctly ...
Sharing Issues
Link Not Working: Verify event is set to "shared" (toggle is ON) Check that you copied the complete link Try opening link in private/incognito browser window En ...
Account Issues
Can't Log In: Verify email and password are correct Use "Forgot Password" to reset if needed Check for browser autofill errors Try a different browser Paym ...