Playback Issues

Audio Won't Play:

  • Check that your device volume is turned up

  • Try a different browser (Chrome, Firefox, Safari recommended)

  • Ensure audio file uploaded correctly

Audio Cuts Out or Stutters:

  • Check your internet connection speed

  • Close other browser tabs using audio/video

  • Clear browser cache

  • Try a different device

Download Not Working:

  • Ensure downloads are enabled in Event Settings

  • Check browser download settings

  • Try right-click → "Save link as"

  • Disable browser extensions that block downloads


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