Sharing Issues

Link Not Working:

  • Verify event is set to "shared" (toggle is ON)

  • Check that you copied the complete link

  • Try opening link in private/incognito browser window

  • Ensure account subscription is active

Password Not Accepted:

  • Verify you're using the current password

  • Check for extra spaces when copying/pasting

  • Password is case-sensitive

  • Have the event owner verify and reset password if needed

Email Not Sending:

  • Check recipient email address is correct

  • Verify your account email settings

  • Check spam/junk folder

  • Ensure Reply-To email is valid

Minimal Link Not Showing:

  • Ensure "Enable Minimal Player" is toggled ON in Event Settings

  • The setting auto-saves when toggled

  • Refresh the event page


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